Frequently Asked Questions

Video Tutorials

• How can I add more practice materials to my Test Innovators account? Upgrading your TI package.

Getting Started

• What is Test Innovators?
• When should I start preparing for the test?
• How much time should I spend preparing?
• Completing Your Guest Purchase

Account

• I'm getting an Incorrect Username or Password message. Can you help me log in?
• Trouble Logging In
• How to Change Your Password
• How to Upgrade Your Account

Practice Tests

• Will the same questions from the practice test appear on the real test?
• Do schools see how I do on the practice tests?

Tutoring

• Scheduling tutoring sessions in Acuity
• Creating an Acuity account to manage tutoring appointments
• What is one-on-one tutoring?
• How much does one-on-one tutoring cost?

Adding an Existing TI Account to a Tutoring Network

• How can I give my child's tutor access to my child's account?
• I'm a tutor, and I'd like to have access to a student's account.

Applying to Schools

• Admissions Assist Courses
• How do my scores affect my application? Are there minimum scores?
• Do schools let you choose which test (SSAT or ISEE) you would like to take?

Teacher Tool Updates

• 2021-22 ISEE Content Update: new ERB-endorsed tests for all levels!
• 2021-22 SSAT Content Update: new tests for all levels!
• March 2021 Teacher Tools Updates: discarded sections shown in teacher tools, mock test mode changes, and double time accommodations
• New Feature: Weekly engagement emails setting in educator tools
• Product Feature Updates: February & March 2020
• Product Feature Updates: Nov 2019 - Jan 2020

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